The Service Desk have been able to confirm with multiple users that they are no longer experiencing this issue and are closing the Master ticket as per the standard process. Outlook Web Access (OWA) automatically connects to the new Exchange mailbox server via the Client Access Server (CAS). Note: If you insert a recently used file. Navigate to the Message tab, select Link > Insert Link, and then select a file in OneDrive or SharePoint. To be clear, this impact was specific to users who were served through the affected infrastructure from Friday, September 9 until Wednesday, September 14. Outlook recognizes shareable links in an email message when you take any of the following actions: Copy a link to a OneDrive or SharePoint file, and then paste it into the body of an email message. If youre having problems accessing, you can see the status of Microsoft Office Online Services at the Service Health portal. You can perform all of the common functions you perform when using the version of Outlook installed on. If youre using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows. They have disabled this recent service update and confirmed with some affected users that the impact has been remediated. Log on with your UWinnipeg email address and password.
Issue Description : The NHSmail Team are aware of the intermittent issue where users from several organisations are not able to access their shared mailbox via OWA.īusiness Impact : Affected Users may be intermittently unable to access Exchange Online shared mailboxes via OWA, however, they can access via the Outlook client.įinal Update : 12:22:00 PM – Microsoft have confirmed from their performance data analysis that a recent service update intended to improve distribution of traffic for Outlook add-ins had produced an impacting caching issue.
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